Web accessibility isn't a checkbox — it's a legal requirement, a business responsibility, and a better experience for every user. We build and audit websites to WCAG 2.1 AA compliance. Real code fixes, not overlay widgets that don't work.
Understanding WCAG
WCAG stands for Web Content Accessibility Guidelines — the international standard published by the W3C that defines what makes a website accessible. It's organized around four core principles, with dozens of specific success criteria under each one.
There are three conformance levels: A (minimum), AA (standard), and AAA (enhanced). Level AA is the target most organizations aim for — it's the level referenced in ADA litigation, DOJ guidance, and most accessibility policies. It's also what we build to and audit against on every project.
Meeting WCAG 2.1 AA means your site can be perceived, navigated, and understood by people using screen readers, keyboard-only navigation, voice input, or other assistive technologies. It means proper color contrast, labeled form fields, descriptive alt text, and a logical document structure — all built into the code itself.
Perceivable
Information and UI components must be presentable in ways all users can perceive — including those using screen readers or who cannot see color differences. Alt text, captions, and sufficient contrast are part of this.
Operable
All functionality must be accessible via keyboard alone — not just a mouse. Navigation, forms, modals, and interactive elements must work without a pointing device and have visible focus indicators.
Understandable
Content must be readable and predictable. Language must be declared, error messages must be descriptive, and interfaces must behave consistently. Forms must clearly identify fields and explain errors.
Robust
Content must work reliably with current and future assistive technologies. Proper semantic HTML, ARIA roles and labels, and clean markup structure ensure compatibility with screen readers and other tools.
WCAG 2.1 Level AA
The legal and industry standard
Level AA covers 50 specific success criteria. It's what the DOJ references in ADA guidance, what most courts apply in accessibility litigation, and what every site we build or remediate is tested against.
The legal reality
Title III of the Americans with Disabilities Act prohibits businesses from denying people with disabilities equal access to goods and services. Courts have increasingly applied this to websites — and the volume of demand letters and lawsuits targeting business websites has grown dramatically over the past several years.
You don't need to be a large corporation to receive a demand letter. Serial plaintiffs and law firms specifically target small and mid-sized business websites precisely because they're less likely to have invested in accessibility. A demand letter typically demands immediate remediation plus attorney fees — before any lawsuit is even filed.
Getting compliant is not about fear — it's about removing a business risk that's entirely preventable. And the cost of remediation is a fraction of the cost of defending even a simple ADA demand.
ADA website lawsuits filed in federal court in 2023 alone
Seyfarth Shaw ADA Title III Year in Review
of U.S. adults have some type of disability — representing a significant share of your potential customers
CDC Disability and Health Data
The cost comparison
Accessibility remediation: typically $500–$5,000 depending on site size.
ADA demand letter response + attorney fees: often $5,000–$25,000+, before any settlement or judgment.
What we deliver
We handle the full lifecycle of accessibility: finding issues, fixing them, documenting everything, and monitoring over time. You choose the scope that fits where you are.
A full manual and automated audit of your website against all 50 Level AA success criteria. Every issue documented with its location, severity, the specific criterion it violates, and recommended fix. You'll know exactly what's broken and exactly what needs to change.
We fix the issues directly in the code — adding alt text, correcting contrast ratios, implementing ARIA labels and landmarks, fixing keyboard focus, labeling form fields, and ensuring semantic HTML structure throughout. Every fix tested after implementation.
A full written report of every issue found, the fix applied, and the post-fix test result. An Accessibility Conformance Report (ACR) using the VPAT format. This is your legal paper trail — evidence of good-faith remediation that matters if you ever receive a demand letter.
Automated tools catch roughly 30% of accessibility issues. The rest require human testing. We test with actual screen readers (NVDA, VoiceOver) and keyboard-only navigation to find the issues automated scans miss — and to verify that fixes work in practice.
Accessibility isn't a one-time fix. New content and site updates can introduce new issues. We offer ongoing monitoring to catch regressions before they become legal exposure — with quarterly re-audits and a clear protocol for any new development work.
A published accessibility statement for your website documenting your commitment to WCAG 2.1 AA, the known conformance status, and a contact method for users to report issues. This is a recommended practice under WCAG and a sign of good faith to regulators and users alike.
Beyond compliance
The business case for accessibility goes well beyond legal protection. An accessible website is a better website — for every user.
Broader audience reach
1 in 4 Americans has a disability. Accessibility means more of your potential customers can actually use your site — and find you through it.
SEO benefits
Many accessibility best practices directly overlap with SEO: proper heading structure, descriptive alt text, semantic HTML, and fast loading all help both screen readers and search engines.
Better experience for everyone
High contrast, clear labels, logical navigation, and readable fonts benefit every user — including those browsing in sunlight, with a slow connection, or on a small screen.
Brand trust signal
A published accessibility statement and a fully accessible site signals that your business takes all customers seriously. That matters — especially in healthcare, legal, and professional services.
Annual disposable income of Americans with disabilities
American Institutes for Research
of users with disabilities will leave a site that's difficult to use — often without telling you why
Click-Away Pound Survey
An accessible website isn't a cost — it's a commitment to every customer who wants to do business with you.
How we work
Every engagement begins with understanding where your site stands today. We scope the work based on actual findings — not package tiers — so you're never paying for what you don't need.
We run an automated baseline scan of your site and share a summary of the issues found — at no charge. This gives you a real picture of your current compliance status before you commit to anything, and lets us scope the full audit accurately.
We conduct a comprehensive WCAG 2.1 AA audit — automated tools plus manual keyboard navigation and screen reader testing. Every issue is catalogued with its location, criterion, severity, and recommended fix. You receive a full written report.
We fix the issues directly in your code — or, if your team will handle remediation, we provide clear developer-ready instructions for every fix. Each remediated issue is retested to verify the fix works with actual assistive technologies.
You receive a full Accessibility Conformance Report documenting every issue found and fixed, a VPAT if needed, and a draft Accessibility Statement for publication on your site. This is your compliance record.
For clients who want to maintain compliance as their site evolves, we offer quarterly re-audits and an accessibility review protocol for any new development. Accessibility regresses without oversight — we make sure it doesn't.
Common questions
Get started
We'll run a baseline scan of your site and share a clear summary of what we find — before you commit to anything. No pitch, no pressure. Just an honest picture of your current accessibility status and what it would take to fix it.
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